Returns & Exchanges
Due to the perishable nature of our baked goods, we strive for 100% satisfaction and handle return requests on a case-by-case basis to ensure the highest food safety standards. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery for a replacement or store credit.
Contact Support
Email our customer service team within 24 hours of receiving your order, providing your order number and clear photos of the product and packaging.
Verification Process
Our bakery team will review your claim to assess quality issues or transit damage to determine eligibility for a refund or replacement.
Resolution Selection
Once approved, you can choose between a fresh replacement of your items, a full refund to your original payment method, or a Rashmi’s Bakery gift card.
Processing
Refunds are typically processed within 3-5 business days, while replacement orders are prioritized for the next available baking and delivery slot.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing